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i PARTNER SOLUTION GUIDE Polycom® Unified Communications Deployment Guide for Siemens Enterprise Communications® OpenScape® Environments Wave 6 |

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 2 Siemens This partner solution guide requires you to have the following

Introducing Siemens OpenScape Video Solution 3 Table 1-1: Verified Polycom Product Versions Polycom Product Release Polycom® Converged Management A

5 Chapter 2: Understanding the OpenScape Video Solution Features This chapter provides an overview of the features offered with Siemens OpenScape® Vi

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 6 OpenScape UC Features OpenScape UC supports the following features: •

Understanding the OpenScape Video Solution Features 7 ○ Polycom® HDX® Series version 3.0.5 ○ Polycom® RMX® 1500/2000/4000 version 7.7 ○ MCUs manag

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 8 SBC-Based Interdomain Video SBC-based video uses Acme Packet Net-Net 3

9 Chapter 3: Understanding the OpenScape Video Architecture This chapter provides an overview of the Siemens OpenScape® Video architecture. The Open

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 10 Figure 3-2: The Physical Layer Session Initiation Protocol (SIP) Lay

Understanding the OpenScape Video Architecture 11 H.323 DMA System as Gatekeeper The following illustration shows how non-SIP and H.323 DMA system com

ii Polycom® Unified Communications Deployment Guide for Siemens Enterprise Communications OpenScape Environments Copyright ©2012, Polycom, Inc. All

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 12 Overview of the OpenScape Video Solution The following diagram illust

Understanding the OpenScape Video Architecture 13 Connecting non-IP Video Endpoints to OpenScape Video You can connect legacy video endpoints such as

15 Chapter 4: Understanding OpenScape Video Use Cases This chapter illustrates several typical use cases you can set up for interdomain video, locati

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 16 VPN-Based Interdomain Video Remote or mobile workers in the public d

Understanding OpenScape Video Use Cases 17 • To establish a video conference between multiple parties each registered with a different SIP registrar.

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 18 Connecting Multiple On-Site Video Endpoints You can connect multiple

Understanding OpenScape Video Use Cases 19 Figure 4-5: Connecting Multiple Off-Site Video Endpoints Users A and C call into the MCU in the Siemens ne

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 20 OpenScape LIA also improves the security of video calls and conferenc

Understanding OpenScape Video Use Cases 21 1 The Enterasys Network Management System (NMS) imports data from the physical infrastructure, such as swi

iii Contents About This Guide ... vii C

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 22 Use Cases for Resilient Video Conferencing The following section expl

Understanding OpenScape Video Use Cases 23 Automatically Routing Around Outages The Polycom DMA system receives notification if a bridge goes down or

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 24 The following figure illustrates use of the DMA system as a centraliz

25 Chapter 5: Configuring Siemens OpenScape Voice This chapter shows you how to configure Siemens OpenScape® Voice. Configuring OpenScape Voice Subsc

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 26 4 In the Edit Subscriber dialog, choose the General tab and enter a

Configuring Siemens OpenScape Voice 27 The Endpoint dialog displays. 4 In the Endpoint dialog, choose the General tab and check Registered, as shown

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 28 ○ Type Static ○ Signaling Address Type IP Address or FQDN ○ Endp

29 Chapter 6: Integrating Polycom HDX Systems with Siemens OpenScape This chapter provides an overview of how to set up and configure a Polycom® HDX®

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 30 OR ○ In the address bar of your web browser, type in the IP address

Integrating Polycom HDX Systems with Siemens OpenScape 31 Note: Changes to These Settings Require and Cause a System Restart Changes you make to the

Deployment Guide for Siemens Enterprise Communications OpenScape Environments iv Connecting Multiple Off-Site Video Endpoints ...

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 32 ○ Default Gateway Displays the gateway currently assigned to the sy

Integrating Polycom HDX Systems with Siemens OpenScape 33 ○ ICMP Transmission Rate Limit (millisec) Specifies the minimum number of milliseconds bet

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 34 • SIP SIP Signaling, Far End Camera Control, Binary Floor Control P

Integrating Polycom HDX Systems with Siemens OpenScape 35 OR ○ In the address bar of your web browser, type in the IP address of your HDX system, pr

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 36 2 Configure the following settings: ○ Enable SIP Enable ○ Transpo

Integrating Polycom HDX Systems with Siemens OpenScape 37 Note: Cascaded multipoint is not supported in SIP calls. Cascaded multipoint is not support

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 38 OR ○ In the address bar of your web browser, type in the IP address

Integrating Polycom HDX Systems with Siemens OpenScape 39 ○ Use Gatekeeper A gatekeeper manages functions such as bandwidth control and admission co

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 40 • Alternate Gatekeepers This field is not configurable and displays

41 Chapter 7: Integrating Polycom RMX Systems with Siemens OpenScape This chapter shows you how to configure Polycom® RMX® 1500/2000/4000 systems and

Contents v Viewing Licensing and System Information ... 76 Chapter 8:

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 42 Figure 7-1: Management Network and Network Service When using the RM

Integrating Polycom RMX Systems with Siemens OpenScape 43 2 Set the following system flags: ○ SIP_FREE_VIDEO_RESOURCES NO This setting is required

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 44 ○ RMX2000_RTM_LAN YES This flag enables network separation using

Integrating Polycom RMX Systems with Siemens OpenScape 45 For more information, refer to the Polycom RMX 1500/2000/4000 Administrator’s Guide. Settin

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 46 To view or modify the Management Network Service: 1 In the RMX Manag

Integrating Polycom RMX Systems with Siemens OpenScape 47 2 In the IP Network Services screen, choose Management Network, shown next. The IP Network

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 48 ○ IP Version Choose one of the following versions: » IPv4 Select

Integrating Polycom RMX Systems with Siemens OpenScape 49 4 Click Routers, shown next, and modify the following fields: ○ Default Router IP Address

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 50 ○ Static Routes IPv4 Only Table Select the type of router connectio

Integrating Polycom RMX Systems with Siemens OpenScape 51 » Secondary Server » Tertiary Server 6 If you are using an RMX 2000, choose LAN Ports an

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 52 ○ Speed Choose the speed and transmit/receive mode for each port. T

Integrating Polycom RMX Systems with Siemens OpenScape 53 2 In the IP Network Services screen, choose Default, shown next. Note that Default refers

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 54 The Default Properties screen displays the default network service se

Integrating Polycom RMX Systems with Siemens OpenScape 55 ○ Signaling Host IP Address Enter the address you want IP endpoints to use when dialing in

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 56 Configuring Gatekeeper Settings This section shows you how to config

Integrating Polycom RMX Systems with Siemens OpenScape 57 2 Modify the following fields: ○ Gatekeeper Choose one of the following options: » Spe

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 58 ○ MCU Prefix in Gatekeeper Enter the number that the Network Servic

Integrating Polycom RMX Systems with Siemens OpenScape 59 Configuring Ports Settings in the Ports tab allow you to allocate specific ports in the fire

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 60 2 Modify the following fields: ○ Fixed Ports Check this option to

Integrating Polycom RMX Systems with Siemens OpenScape 61 • Transmission error rate The RMX system supports two QoS methods: DiffServ and IP Precede

vii About This Guide Conventions Used in this Guide This user guide contains terms, graphical elements, and a few typographic conventions. Familiariz

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 62 2 Modify the following fields: ○ Enable Check this option to ena

Integrating Polycom RMX Systems with Siemens OpenScape 63 Note: You can use Unicode encoding in all SIP Signaling Dialogs. You can use Unicode enco

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 64 » H.323 For an H.323-only Network Service. » SIP For a SIP-only N

Integrating Polycom RMX Systems with Siemens OpenScape 65 ○ SIP Servers You can use one or more primary or alternate servers. » Server IP Address

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 66 ○ Outbound Proxy Servers Primary / Alternate Server Parameter Ser

Integrating Polycom RMX Systems with Siemens OpenScape 67 2 Modify the following fields: ○ Authentication User Name Enter the conference, entry q

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 68 Modifying Ethernet Settings When using the RMX 1500/4000 platforms,

Integrating Polycom RMX Systems with Siemens OpenScape 69 To modify the automatic LAN port configuration: 1 On the RMX menu, click Setup > Ethern

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 70 The Ethernet Settings dialog displays. Note: The RTM LAN port on t

Integrating Polycom RMX Systems with Siemens OpenScape 71 Monitoring the IP Network The Signaling Monitor is the RMX entity used to monitor the statu

Deployment Guide for Siemens Enterprise Communications OpenScape Environments viii Typographic Conventions A few typographic conventions, listed next

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 72 The RMX CS IP screen displays the following settings: ○ Service Nam

Integrating Polycom RMX Systems with Siemens OpenScape 73 3 Click H.323. The H.323 settings display. ○ Connection State The state of the connectio

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 74 ○ IP Address The gatekeeper’s IP address. 4 Click SIP Servers. The

Integrating Polycom RMX Systems with Siemens OpenScape 75 Using IPv6 Network Addresses for RMX Internal and External Entities Not all IPv6 settings ar

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 76 Viewing Licensing and System Information You can view licensing and

Integrating Polycom RMX Systems with Siemens OpenScape 77 The System Information screen displays the following information: ○ Total Number of CP Res

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 78 ○ Telepresence Mode The field value indicates whether the system is

79 Chapter 8: Integrating Polycom VVX Phones with Siemens OpenScape This chapter provides an overview of how to set up Polycom® VVX® business media

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 80 2 Choose to log in as Admin and enter the Password (default 456). 3

Integrating Polycom VVX Phones with Siemens OpenScape 81 » Display Name Enter the name of the phone user. » Address Enter the directory number of

1 Chapter 1: Introducing Siemens OpenScape Video Solution This partner solution guide explains how to integrate Siemens OpenScape® Video V6 with Poly

83 Chapter 9: Integrating Polycom DMA Systems with Siemens OpenScape This chapter provides an overview of how to set up and configure Polycom® Distr

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 84 5 Go to Log in > Admin > Local Cluster > Signaling Settings

Integrating Polycom DMA Systems with Siemens OpenScape 85 6 Configure the following settings on the DMA Signaling Configuration screen: ○ SIP Settin

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 86 6 Choose to Add to add a new SIP Peer or choose Edit to modify an

Integrating Polycom DMA Systems with Siemens OpenScape 87 8 Configure the following fields: ○ Enabled Check this option. ○ Name Enter a name for

89 Chapter 10: Known Issues The following table lists known issues for this release. If a workaround is available, it is noted in the table. Table 1

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 90 Issue ID Found in Release Description Workaround SI-197 HDX 3.0.5