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Polycom SoundPoint IP 330 and 320
Part No. 3726-17681-001 Rev. 03/07
www.polycom.com
Polycom Headquarters: 4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only.
For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.6100
Polycom EMEA: 270 Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0)1753 723000, (F) +44 (0)1753 723010
Polycom Asia Pacific: 8 Shenton Way, #11-01 Temasek Tower, Singapore 068811 (T) +65.6389.9200, (F) +65.6323.3022
SPECIFICATIONS
Lines (Directory Numbers)
Up to 2 lines with up to 2 calls per line
Display
102 x 33 pixel-graphical LCD
Feature Keys
3 context-sensitive “soft” keys
2 line keys with bi-color (red/green) LED
2 feature keys (“Menu” and “Dial”)
4-way navigation key cluster with center “Select” key
2 volume control keys
Dedicated hold key
Dedicated headset key
Dedicated hands-free speakerphone key
Dedicated microphone mute key
Headset Compatibility
Dedicated 2.5-mm headset port compatible with most
monaural mobile phone headsets
Hearing Aid Compatibility
Compliant with ADA Section 508 Recommendations:
Subpart B 1194.23 (all)
Hearing Aid Compatible (HAC) handset for
magnetic coupling to approved HAC hearing aids
Compatible with commercially-available TTY adapter
equipment
Audio Features
Full-duplex hands-free speakerphone with Polycom
Acoustic Clarity Technology
- Type 1 compliant with IEEE 1329 full duplex
standards
Frequency response - 300Hz - 3300Hz for handset,
headset and hands-free speakerphone modes
Codecs: G.711 µ/A and G.729A (Annex B)
Individual volume settings with visual feedback for
each audio path
Voice activity detection
Comfort noise fill
DTMF tone generation / DTMF event RTP payload
Low-delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
Acoustic echo cancellation
Background noise suppression
Call Handling Features
1
• Shared call / bridged line appearance
• Flexible line appearance (one or more line keys
can be assigned for each line extension)
Distinctive incoming call treatment / call waiting
Call timer
Call transfer, hold, divert (forward), pickup
Called, calling, connected party information
Local three-way conferencing
One-touch speed dial, redial
Call waiting
Remote missed call notification
Intercom
Automatic off-hook call placement
Do not disturb function
Other Features
Interoperability with Microsoft LCS 2005 for telephony
and presence
Local feature-rich GUI
Time and date display
User-configurable contact directory and call history
(placed and received)
Customizable call progress tones
Wave file support for call progress tones
Unicode UTF-8 character support. Multilingual user
interface encompassing Danish, Dutch, English
(Canada / US / UK), French, German, Italian,
Norwegian, Portuguese, Russian, Spanish, Swedish
Protocol Support
IETF SIP (RFC 3261 and companion RFCs)
Network and Provisioning
SoundPoint IP 330 – two-port 10/100 Mbps Ethernet
switch
SoundPoint IP 320 – single 10/100 Mbps Ethernet port
Manual or dynamic host configuration protocol (DHCP)
network setup
Time and date synchronization using SNTP
FTP / TFTP / HTTP / HTTPS server-based central
provisioning for mass deployments
Provisioning and call server redundancy supported
Web portal for individual unit configuration
QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3
TOS, and DSCP
Network Address Translation (NAT) support for static
configuration and "Keep-Alive" SIP signalling
RTCP support (RFC 1889)
Event logging
Syslog
Local digit map
Hardware diagnostics
Status and statistics reporting
Security
1
Transport Layer Security (TLS)
Encrypted configuration files
• Digest authentication
• Password login
Support for URL syntax with password for boot server
HTTPS secure provisioning
Support for signed software executables
Power
Built-in, auto-sensing IEEE 802.3af Power over
Ethernet
External universal input AC adapter (optional
3
;
24V DC @ 500mA)
Approvals
FCC Part 15 (CFR 47) Class B
ICES-003 Class B
EN55022 Class B
CISPR22 Class B
AS/NZS 3548 Class B
VCCI Class B
EN55024 Class B
EN61000-3-2; EN61000-3-3; EN-61000-6-1
ROHS compliant
Anatel
GOST
C-tick
CCC
Safety
CE Mark
EN 60950-1
IEC 60950-1
NRTL
Operating Conditions
Temperature: +10 to 40°C (+50 to 104°F)
Relative Humidity: 20% to 85%, non-condensing
Storage Temperature
-40 to +70°C (-40 to +160°F)
SoundPoint IP 330/320 Comes With:
SoundPoint IP 330/320 console
Handset with handset cord
Base stand
Network (LAN) cable
Quick Start Guide
Product registration card
Size
6.7 in x 5.7 in x 6.9 in x 1.4 in
(17 cm x 14.5 cm x 17.5 cm x 3.5 cm)
Weight
Phone weight: 1.37 lb (0.625 kg)
Part Numbers / UPC Codes
SoundPoint IP 330
2200-12330-025 / 610807526865 for all markets
except Korea
2200-12330-016 / 610807526261 for Korea
SoundPoint IP 320
2200-12320-025 / 610807526872 for all markets
except Korea
2200-12320-016 / 610807526339 for Korea
Unit Box Dimensions / Weight
10 in x 4.2 in x 11.6 in (W x H x D)
(25 cm x 10.5 cm x 29.5 cm)
3 lb 4 oz (1.49 kg)
Master Carton Quantity
•Ten
Country of Origin
Thailand
Warranty
1 year
1
Some of these features need to be supported by an
appropriate call / applications server
2
Please visit http://www.polycom.com/techpartners.htm
for a list of supported platforms
3
Optional AC Adapter 5-packs. Part Numbers / UPC Codes
2200-17569-001 / 610807524601 for NA, CALA, Taiwan
2200-17569-002 / 610807524618 for Japan
2200-17569-012 / 610807524625 for Australia /
New Zealand
2200-17569-015 / 610807524632 for UK, Ireland, HK,
Singapore, Malaysia
2200-17569-016 / 610807524649 for Korea
2200-17569-022 / 610807524656 for China
2200-17569-122 / 610807524663 for India, Europe,
Rest of the World
©2007 Polycom, Inc. All rights reserved.
Polycom, the Polycom logo and SoundPoint are registered trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners. Specifications subject to change without notice.
Make Great Things Happen with Polycom SoundPoint IP 330 and 320 Phones
In today’s Internet-driven world, the ability to conduct real time communication and collaboration has become critical to an organization’s survival. As the market
leader in voice, video, data and Web solutions, our award-winning conference technology makes it easy for people to interact and maximize productivity – over
any network, in just about any environment, anywhere around the globe. That’s why more organizations worldwide use and prefer Polycom conferencing solutions.
Because when people work together, great things happen. See how you, too, can achieve great things with Polycom SoundPoint IP 330 and 320 phones.
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