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CommPartners Connect Customer Premise Equipment Page 8 of 31
• For the IP4000, ensure the entry mode is set to a->1A and enter the word polycom. This
is done using typical number keys similar to entering names on a cell phone (eg: pressing
the 2 key once gives “a” but pressing the 2 key three times gives “c”
• For the IP6000, ensure the entry mode is set to a->1A and enter the word poly6000
• After you enter the username, press OK
• The cursor will now be on the FTP PASSWORD field
• Press the EDIT soft button
• Enter the word polycom as the password
• Press OK
• Press the EXIT button until you reach the menu that asks if you would like to save settings
and reboot. You have the option here of canceling all your entries or saving them. Upon
reboot the phone will contact the FTP server at CommPartners and auto-provision itself to
the user and device previously entered into the system.
3.3 Polycom VVX 1500
• Power the phone on and press the
SETUP button on the touchscreen
• Enter the “456” password and press
OK
• Using the down arrow cursor key,
scroll down to the DHCP MENU choice
• Press the SELECT button
• Under the BOOT SERVER option,
locate the OPTION 66 setting and
change it to STATIC using the left/right
arrows.
• EXIT back to the previous menu.
• Using the down arrow cursor key,
scroll down to the SERVER MENU
choice
• Press the SELECT button
• The cursor will be on the SERVER
TYPE field
• Press the EDIT soft button
• Using the left or right arrow keys,
change the field to read FTP
• Press OK
• The cursor will now be on the SERVER ADDRESS field
• Press the EDIT button on the touch screen
• You will enter the address prov.commpartners.us
o Note: in order to enter numbers, you may need to press the a->1A soft button
until it says 1->Aa
o Key Strokes for the new domain are as follows, dash(-) indicates a pause until
the cursor on the phone moves, * is for period
o 7-777-666-888*222-666-6-6-7-2-777-8-66-33-777-7777*88-7777
• Once you have entered the IP address, press OK
• The cursor will now be on the FTP USER field
• Press the EDIT soft button
• Enter the word polyvvx1500
• After you enter the username, press OK
• The cursor will now be on the FTP PASSWORD field
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